If you are buying a new Spring Air mattress, I would be concerned that Spring Air or the vendors building mattresses for Spring Air may go out of business voiding your warranty.
I'm not sure of all of the going out of business/going back into business details, but my opinion is that any and ALL Spring Air mattresses should be honored by the "new" Spring Air Company.
This is my second Spring Air mattress set. I had a basic one 12 years ago and just bought the BackSupporter set 6 months ago. I didn't even look at the other "S" brands or any other mattress.
Twelve years ago I was buying a bed and a salesman asked me to just try the Spring Air. I thought I would amuse him but was so impressed with the comfort, quality and price I bought it on the spot. Now I needed a new mattress, preferably one with back support and found the Spring Air BackSupport mattress. I have had 2 back surgeries and this mattress is perfect for me
Spring Air is the most comfortable ned I've ever slept on. A family member visited years ago and used my room to sleep. When it was time for him to buy a new bed, he called me to ask what mattress I had since it was so comfortable-and this was 6 years later.
I have had 2 back surgeries and also have arthritis-the BackSupport makes sleeping or resting much more comfortable because I feel supported. It doesn't sag and it is a full support bed from head to toes.
It is just the right amount of firmness to support you with softness to comfort you. You don't feel like you are on a non-flexible bed nor a cloud...which is great for people with back conditions.
I only replaced my last Spring Air because it was time too and I needed a mattress with better back support.
The company that makes SpringAir mattresses and bedding products has filed for bankruptcyprotection after selling its key assets and brand name to aformer executive, according to court papers.
|Warranty||C||Spring Air mattresses usually have a non-prorated 10-year warranty; Sealy, Simmons and Serta have similar warranties. (See mattress warranties: what you should know.)|
|Customer service||C||Customer service is handled by Spring Air licensees which overall appear to provide about average customer service.|
|Specs disclosed||B-||Spring Air often discloses thickness measurements for the various mattress layers but details on the makeup of the materials is limited.|
|Marketing accuracy||B+||The company's claims and statements about its products are factual with limited hyperbole.|
|Time in business||B||Founded in 1926 and under current ownership since 2009.|
|BBB rating||--||Consumer complaints to go Spring Air's various licensees, not Spring Air International.|
|SLTD rating||B-||SLTD (Sleep Like The Dead) company rating of "B-" for Spring Air is determined by averaging the above company ratings.|