So: Englander mattress, bought from Seattle store. Flame retardant chemicals in this mattress? Possible Answers to use: Yes/No/I Don’t Know/I’ll Find Out. Thanks
I have seen Englander mattresses on craigslist that are described as “pure latex”. Above you state the company only uses natural latex, so it that just an error from the person posting, or do other plants use the synthetic? Do you know if any of Englanders mattresses contain flame retardant chemicals? Thanks!
I purchased an Englander mattress in 2011, having gotten the misimpression that this was a small, family owned American manufacturer. The mattress began to sag badly right away. Thanks to the intervention of the store where I bought the mattress, they eventually agreed to replace it, BUT only after making me pay approx. $200 to have it driven by truck from their then-headquarters in Massachusetts instead of from the local store. The driver would not take it past the curb, leaving my daughter and me to drag it up to the second floor of the house. Also, they would not remove their defective mattress. The replacement mattress is as bad as the first one, and I see that the store where I bought it no longer carries this brand, doubtless because of the complaints. I wish I could attach a picture of this saggy mattress. No amount of regular rotating and flipping the mattress will correct the sags. I wake up more tired than I go to bed because of the discomfort of sleeping on this mattress. I am ready to cut my losses and buy something new once I do better research this time around.
We purchased our Englander mattress in 2015. Right away the sides of the bed started to sag. We put in a claim and we got denied for the exchange. They had sent someone out to look at at it a d you can clearly see the edges of the bed had broken down. No stains on the mattres and we can't understand why they wouldn't exchange it. I am a disabled Vietnam Vet....this company has no compassion and should honor their warranty.